Spier people – Joyce Malefane, Assistant Restaurant Manager

Joyce Malefane

Spier is home to a diverse bunch of passionate people, doing what they love, and committed to making a difference every day. Originally from the Eastern Cape, Joyce Malefane has been permanently employed by Spier since 2006, and has worked in the conference centre, on the switchboard and in the restaurant. She loves singing and is passionately involved in her church.

How did you get into your line of work?
I first joined Spier on a part-time basis while I was studying.

What do you love most about your job?
To interact with the guests – I love making them happy.

What is your greatest strength?
I’m good at working with people, as part of a team. Working in a team ensures greater creativity, new ideas and learning.

How do you make a positive difference to the environment?
I make sure my team – myself included – recycles everything. It’s important that items are correctly categorised.

How do you make a positive difference to your community?
Until I joined Spier, I never appreciated the importance of recycling. Now I inspire others in my community to take care of the environment too, encouraging them to recycle and not litter.

What’s the most valuable advice you’ve ever received?
Be nice to everyone. Be friendly and helpful without expecting something in return.

Who inspires you?
My mom, who always made sure that we went to school with full stomachs. She also taught us to respect and appreciate others and fear God.

What do you get up to when you’re not at work?
I love singing – I’m a leader of my church choir.

If you could change one thing in the world, what would that be?
I wish that politicians wouldn’t make empty promises.

Where is your favourite part of the Spier farm?
The Hotel restaurant! That’s where I make everything happen.

What’s your favourite season?
In Winter – you can wear layers to warm up.

What’s the key to being happy in life?
When my family is happy, I’m happy.

What are you proudest of having achieved?
I’m proud of training my staff and inspiring them to make our guests happy.

What advice do you have for someone trying to get into your line of work?
You must love what you do. Be passionate. You’ll make guests happy if you remain patient and don’t take criticism personally.

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